1. Information We Collect
We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.
Information You Provide to Us
- Account Information: Name, email address, password, profile picture, and billing information
- Profile Information: Artist bio, portfolio details, social media links, and professional background
- Transaction Information: Purchase history, payment methods, shipping addresses, and commission details
- Communication Data: Messages, reviews, comments, and customer support interactions
- Content: Artwork uploads, descriptions, pricing, and other content you create on our platform
2. How We Use Your Information
We use your information to provide, maintain, and improve our services:
- Service Provision: Create and manage accounts, process transactions, and deliver purchased items
- Communication: Send order confirmations, updates, newsletters, and respond to inquiries
- Personalization: Recommend artworks, customize your experience, and show relevant content
- Analytics: Understand user behavior, measure performance, and identify areas for improvement
- Security: Detect fraud, prevent abuse, and protect user accounts and data
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
3. How We Share Your Information
We share your information only in specific circumstances:
With Service Providers
- Payment Processors: Stripe, PayPal for transaction processing
- Shipping Partners: Delivery companies for order fulfillment
- Cloud Services: AWS, Google Cloud for data storage and hosting
- Analytics: Google Analytics, Hotjar for website analysis
4. Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption: All data is encrypted in transit and at rest
- Access Controls: Role-based access with multi-factor authentication
- Network Security: Firewalls, intrusion detection, and regular security monitoring
- Regular Updates: Security patches and software updates are applied promptly
5. Your Rights and Choices
You have several rights regarding your personal information:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Withdraw Consent: Revoke consent for data processing
6. Contact Us
If you have questions about this Privacy Policy, please contact us: